http://MyFanMachine.com What happens when people say bad things about your business online? First, fix the problem they are complaining about.
Next, go back to where the comment was made. Let them know you are fixing it and offer to make it up to them somehow.
Also, encourage your customers to leave honest feedback online. Not only will it help you make your business better, it will help you attract a more loyal following.
The example used in this video is for Mexican restaurants in Bellingham, WA.
Questions or comments? I appreciate feedback below or you can give me a call at 866-598-2722. If you’re in Bellingham you can use 360-733-9727.
Source:: Steve Twomey