Read And Respond To Customer Reviews In Real-Time On The Google My Business Mobile App by @mattsouthern

By Matt Southern

Today, Google announced an update to its Google My Business mobile app intended to to give more control to business owners on the go by allowing them to do things like respond to reviews, and view call analytics. Previously, with the Google My Business app you could only perform rudimentary tasks like updating business information and posting to Google+. The changes announced today make the app better for both business owners and customers. Business owners get notified immediately when a customer leaves a review, which means customers can (potentially) receive an immediate response and know they’re being listened to. Business […]

The post Read And Respond To Customer Reviews In Real-Time On The Google My Business Mobile App by @mattsouthern appeared first on Search Engine Journal.

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Source:: Search Engine Journal

      

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